Gold Choice Professional Referral Services

Hospital & Healthcare Professional Referrals

Responsive assisted living and memory care placement support for hospital case managers, discharge planners, social workers, rehabilitation teams, physicians, home health providers and placement professionals throughout Volusia County.

Discuss a ReferralCall Placement Team

Quick Referral Snapshot

What Referral Partners Need to Know

Gold Choice supports transitions from hospitals, rehabilitation settings, home and other care environments into the appropriate assisted living or memory care setting.

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Assisted Living

Support with activities of daily living and transition planning.

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Memory Care

Structured support for residents living with dementia and cognitive changes.

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Medicaid Accepted

Eligible Florida Long-Term Care Medicaid waiver residents accepted.

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Two Locations

Deltona + Ormond Beach.

Simple Referral Workflow

A Clear 3-Step Placement Process

1

Send the Referral

Share the resident’s clinical, functional, cognitive and discharge information when available. Our team can identify what additional information may be needed.

2

Clinical + Availability Review

We review the resident’s needs, current room availability and community fit, then communicate realistic next steps to the referral source and family.

3

Coordinate the Transition

Our team works with the resident, family and referring professionals to help organize tours, admission information and the transition into the community.

Professional Partnership

Why Healthcare Professionals Work With Gold Choice

Responsive Communication

Clear updates and practical next steps for referral sources and families.

Hospital & Rehab Coordination

Support for discharge planning and transitions from acute and post-acute settings.

Family Guidance

Help families understand community options, availability and required next steps.

Volusia County Coverage

Placement options in Deltona and Ormond Beach based on fit and availability.

Assisted Living Referrals

When Assisted Living May Be Appropriate

Assisted living may be appropriate for residents who want to maintain as much independence as possible while receiving support with everyday needs.

  • Assistance with activities of daily living
  • Medication support needs
  • Need for a safer, more structured environment
  • Transition from hospital, rehab or home
  • Family seeking long-term support

Admission decisions are based on an individualized review of the resident’s needs.

Memory Care Referrals

When Memory Care May Be Appropriate

Memory care may be considered for individuals living with dementia or other cognitive changes who benefit from a more structured and supportive setting.

  • Cognitive decline affecting safety
  • Need for secure memory support
  • Increased supervision needs
  • Difficulty managing in a previous living environment
  • Family seeking structured dementia support

Our team can review current needs and help determine whether a Gold Choice memory care setting should be considered.

Referral Documentation

Information That Helps Us Review a Referral

When available, the following information can help reduce unnecessary back-and-forth:

  • Current diagnosis and clinical summary
  • Functional status and mobility needs
  • Cognitive status
  • Medication information
  • Recent clinical or therapy notes
  • Discharge plan and anticipated discharge date
  • Responsible party contact information
  • Payment source or benefits questions
Payment & Planning

Medicaid, Veterans Resources & Respite

Gold Choice accepts eligible Florida Long-Term Care Medicaid waiver residents and can help families identify questions to ask when exploring veterans benefits.

Eligibility for Medicaid and veterans programs is determined by the appropriate government agencies. Our team can help families understand what information may be needed.

Short-term respite inquiries may also be reviewed when appropriate and based on availability.

Review planning and payment options →

Need Placement Support?

Have a Patient or Resident Who Needs Placement?

Contact Gold Choice to discuss current availability, clinical review requirements and next steps for assisted living or memory care placement.

Discuss a ReferralCall 386-259-3860

Frequently Asked Questions

Professional Referral FAQ

Can Gold Choice review referrals from hospitals and rehabilitation facilities?

Yes. Gold Choice works with hospitals, rehabilitation facilities and other healthcare partners when a resident may need assisted living or memory care after discharge.

Can a family contact Gold Choice directly?

Yes. Families can contact the community directly even if they are not working through a professional referral source.

Does Gold Choice accept Medicaid?

Gold Choice accepts eligible Florida Long-Term Care Medicaid waiver residents. Program eligibility and covered benefits are determined by the applicable state agencies.

How do I check current availability?

Contact Gold Choice directly because room and care availability can change. Our team can review which community may be the better fit based on location, care needs and current availability.

Where are the Gold Choice communities located?

Gold Choice serves Volusia County through communities in Deltona and Ormond Beach.