Choosing a community for someone you love starts with getting to know the people. Meet the team members who help make daily life at Gold Choice Ormond Beach feel welcoming, connected, and personal.
Monica Hall
Executive Director
Monica Hall brings more than 10 years of healthcare experience and a Bachelor of Science in Nursing to her role as Executive Director. She began her journey with Gold Choice as a Resident Services Supervisor and grew into community leadership.
Monica is passionate about making a meaningful difference in the lives of residents and their families. Her nursing education guides her approach to care, while her leadership centers on helping residents live with dignity, comfort, and purpose.
For Monica, supporting families through this important chapter is both an honor and a responsibility she takes to heart.
Shartese Cadet
Director of Marketing | Ormond Beach & Deltona
Shartese Cadet is a dedicated senior living professional with a passion for helping seniors and their families navigate important life transitions with confidence and peace of mind.
With experience in senior care advising, assisted living placement, and healthcare coordination, she brings compassion, knowledge, and a relationship-focused approach to everything she does.
As Director of Marketing for Gold Choice Ormond Beach and Deltona, Shartese is committed to building meaningful connections and ensuring every family feels supported, heard, and valued.
Cecene Shepard
Resident Services Director
Cecene Shepard brings empathy, experience, and a deep commitment to residents to her role as Resident Services Director. She began her journey with Gold Choice as a Care Manager and Medication Aide, growing into a leadership role through her dedication to serving others.
Her approach centers on dignity and compassion—whether coordinating daily care, listening to a resident’s favorite story, or helping a family navigate the transition to assisted living.
For Cecene, the greatest reward is seeing residents smile and knowing they feel supported and loved. She strives to make every resident and family member feel heard, valued, and cared for each day.
Coleen Coulthirst
Life Enrichment Coordinator
Coleen Coulthirst brings more than 12 years of healthcare experience to her role as Life Enrichment Coordinator. Her journey from caregiving to Resident Services and now Life Enrichment has deepened her passion for helping residents enjoy fulfilling, connected lives.
With creativity, compassion, and fresh ideas, Coleen creates meaningful experiences that encourage friendships and support residents’ overall well-being. She finds joy in working alongside her team to make a positive difference in residents’ daily lives.
Jackie Humes
Dietary Services Supervisor
Jackie brings six years of dietary services experience and a passion for quality meals and compassionate service. She began as a Dietary Services Cook and grew into her supervisory role through hard work and dedication to residents.
She sees every meal as an opportunity to bring comfort, happiness, and connection. Her greatest reward is seeing residents smile and knowing she has helped brighten their day.
Jackie strives to create a welcoming dining experience where every resident feels valued, cared for, and appreciated.
Michael Watrous
Environmental Services Supervisor
Michael Watrous brings more than 19 years of healthcare industry experience to his role as Environmental Services Supervisor.
His passion for his work is rooted in ownership, connection, respect, and teamwork. Michael values collaborating with his colleagues to help create a welcoming, well-maintained environment for residents and their families.
Come Meet Us in Person
Visit Gold Choice Ormond Beach, get to know our team, and ask the questions that matter most to your family.
